Q1: How long will it take to receive my order?

Orders are processed within 1-3 business days. Standard shipping typically takes 7-15 business days, and express shipping takes 3-7 business days, depending on your location.

Q2: Do you ship internationally?

Yes, we ship worldwide. Shipping fees and delivery times vary based on your destination and are calculated at checkout.

Q3: What is your return policy?

You may request a return within 30 days of receiving your order, provided the items are unworn, unwashed, and in original condition with tags attached. See our Refund & Return Policy for full details.

Q4: How do I track my order?

Once your order is dispatched, you will receive an email with a tracking number. You can use it to track your package on the carrier's website.

Q5: How do I choose my size?

Each product page includes a detailed size chart. We recommend measuring yourself and comparing with the chart before ordering. If you're between sizes, we suggest sizing up for a more comfortable fit.

Q6: What payment methods do you accept?

We accept major credit and debit cards and other secure payment options available at checkout.

Q7: Can I change or cancel my order?

Orders can often be modified or canceled before they are dispatched. Please contact us as soon as possible with your order number.

Q8: What if my item arrives damaged or defective?

We're sorry about that! Please contact us within 30 days with your order number and photos of the issue, and we'll make it right.

Q9: How can I contact customer support?

You can reach us at fibrobook@outlook.com. We respond within 1-2 business days.

Q10: Do you offer gift cards?

While gift cards may be offered in the future, they are not currently available. Please check back soon.